Our Policies


Arrival Time: Check-in time is between 3 p.m. and 6 p.m. If you are unable to arrive during check-in time, please make arrangements 48 hours in advance.

Cancellation Policy: Cancellations must be made 14 days prior to arrival. Guests, who do not cancel within this time period, will be responsible for one night. Guests who cancel within seven days prior to arrival will be responsible for their entire stay. We always will make every effort to re-book the room and if we can you will only be charged a $40.00 re-booking fee. Emergency situations can occur to anyone and those cancellations will be treated on a case by case basis.

Group bookings: Bookings of 3 rooms require 30-day cancellation notice. If you are within 30 days of arrival for your reservation, a $50 cancellation fee per room will be charged. If you are within 14 days of arrival for your reservation, a $75 cancellation fee per room will be charged. This applies to rooms you release from your group booking. For example, it is 10 days before your scheduled arrival, and one (1) of your rooms needs to be canceled. You would be charged a $75 cancellation fee for that one room. We require a valid credit card number to hold your reservation. Having each person reserve their own room with their credit card will make each person responsible for their booking.
Tax: All reservations include a 13% city and state hotel tax for the state of Texas.

Occupancy: All rooms are double occupancy.

Children: Due to the unique environment of The Azalea Inn, children traveling with you must be 12 or older.

Pets: No pets allowed, no exceptions.

Smoking: Smoking is not permitted indoors at The Azalea Inn, but we do accommodate smoking on the verandas and in our courtyard. If smoke is detected or damage to the room occurs, guest(s) credit card will be billed for the extent of the damages accrued. A cleaning fee of $250.00 will automatically be charged to your credit card.

Other Things We Do Not Allow: Incense and Candles are not allowed under any circumstances because of the fire hazard and the odor they can leave in the linens. A cleaning fee will be charged to your credit card if they are detected.

Rose Petals are a romantic symbol some couples like to adorn their room with, but they can stain linens and rugs and most of the time the stains cannot completely be removed. If stains from rose petals are detected your credit card will be charged for cleaning of linens or replacement if stains cannot be removed. (Silk or Fabric Rose Petals are available at most discount stores for a few dollars for a bag of 200 - 300 and we do allow these.)

Food Allergies or Special Needs: If you have any food sensitivities or allergies, please let us know at the time you make your reservation so that we can plan a menu that accommodates your special needs.

Events that may require a 2-night minimum

New Years Eve
Valentine Day Feb. 14th.
Mardi Gras usually in Feb.
Jefferson's Pilgrimage, 1st. weekend in May
Memorial Day, usually in May
Big Cypress Corvette Classic in June
Independence Day July 4th.
Labor Day in Sep.
Boo Run Benefit in Oct.
Thanksgiving in Nov.
Candlelight Tour of Homes, first 2 weekends in Dec.
Christmas Day
3:00 PM - 6:00 PM
If arriving outside of check-in times, please call to make arrangements.

Payment for retail items and gift certificates is collected at the time of purchase.

Children are not allowed. Pets are not allowed.

Your credit card information is stored and processed securely.